Effective Date: 03/19/2025
Welcome to Raeluxuryhair.com, a service of RAE LUXURY HAIR LLC! These Communication Terms (“Terms”) outline the rules and guidelines for the communication between you, our valued client, and Raeluxuryhair. By using our services you agree to these Terms.
When contacting us, we will ask for a verbal opt-in to send you SMS text messages pertaining to:
Appointment confirmations
Reminders for upcoming appointments
Updates or changes to your appointment schedule
Messages for general inquiries, concerns, or appointment follow-ups
These communications will primarily occur through text messages (SMS), email, or phone. You may receive up to 4 messages per month, depending on your appointment schedule. Message and data rates may apply.
When you book an appointment, you will be asked to provide your phone number and provide verbal confirmation that you opt-in to SMS text messaging. We use this information solely for the purpose of confirming and reminding you about your appointments. You may also reach out to us via text if you have any questions or need assistance related to your appointment.
You have the right to opt in or opt out of communication at any time. If you choose to opt out of appointment reminders and updates, you will no longer receive these notifications. However, please note that you will still receive essential communication if there are critical changes to your appointment (e.g., cancellations or rescheduling).
To opt out or update your communication preferences, you can manage your preferences directly through your account settings or text STOP to unsubscribe. If you need assistance, text HELP for support.
You may contact us via text message at our business number for general inquiries, appointment-related questions, or other concerns. We aim to respond to all inquiries promptly during business hours. We are closed from Saturday at 4pm to Tuesday at 9am. See business hours on website raeluxuryhair.com.
We value your privacy and will never share or sell your contact information to third parties. All communications will be kept confidential and used solely for the purpose of managing your appointments and addressing your inquiries. For more information on how we handle your data, please review our Privacy Policy at https://raeluxuryhair.com/privacy-policy.
We may update these Communication Terms from time to time. Any changes will be posted on this page, with the updated date listed at the top. By continuing to use our services, you agree to abide by the updated terms.
If you have any questions about our Communication Terms or would like to modify your communication preferences, please contact us at:
RAE LUXURY HAIR LLC
Raeluxuryhair.com
Phone: 317-688-1695
Email: raeluxuryhair@gmail.com
Location: Whitestown, Indiana